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Frequently Asked Questions
Where Is your Hotel Located? Our hotel is conveniently located on 234 West 48th Street, between 7th and 8th Avenue. Steps from the crossroads of the world -Times Square.
How Do I Get To The Hotel? Our hotel is centrally located and easy to find no matter how you are arriving. Directions can be found here along with transportation suggestions. You can also call us directly at 212-246-8800 and our agents would be more than happy to assist you if you have any additional questions.
What Are The Hotel Check-in And Check-Out Times? Check-in time is after 3:00 pm. Check out time is at 11:00am. A late check-out of (1) hour is extended to all guests subject to availability at time of request. Complimentary luggage storage is provided for our guests before check-in, and $3 per bag after check-out, cash only accepted.
Do You Offer Early Check-in? Extend your visit with us, we’d love to accommodate you if available! Early check-in may be subject to a $50 USD fee plus tax. Please contact our Front Desk for additional information.
What Hours Is the Front Desk Open? Our Front Desk is available 24 hours a day for the convenience and needs of our guests.
Are You Pet Friendly? Yes! We are a pet-friendly hotel; there is a $75 non-refundable deposit for cleaning fees per pet per night.
What Is The Minimum Age Requirement For Guest Check-in?
The minimum age requirement for check-in is 18 years of age, with a valid state/government-issued identification along with a valid matchng debit or credit card for the guest.
Do You Offer Parking For Guests? Valet parking is unavailable, but discounted rates are available at a nearby garage. Please see the front desk for details.
Why is There A Deposit of $150.00 USD Per Night Upon Check-In? Upon checking in, the Hotel will need a valid debit or credit card to hold as a deposit of $150.00 per night for any Incidental charges. This is a hold on the debit or credit card and not an actual charge. Upon check-out, the hold will be automatically released if there are no additional charges. For U.S. Domestic cards, holds will be released within 7 - 14 business days (dependent on your financial institution). For International cards, holds will be released within 14 - 30 business days (dependent on your financial institution).
Can I Arrange For Extra Amenities Such As Floral Arrangements, Chocolates, Gift Basket, etc. To be Delivered To The Hotel For Special Occasions? We are more than happy to accommodate our guests with any special request, Please send your request to reservations@234gallivant.com so that we may provide you with vendor options for these services.
Do You Offer Rollaway Beds Or Cribs? We currently do not offer rollaway beds or cribs.
Does The Gallivant Hotel Offer Breakfast? While we do not offer breakfast on-site, our guests can enjoy discounted food and beverages through our nearby partnerships. Please visit the Front Desk for details.
Can I Purchase Bus Tickets, Broadway Show Tickets And Tour Passes? We would be happy to assist you with discounted tickets and passes. Please contact our Front Desk for more details.
Do You Accept Packages At The Hotel For Guests? We can accept packages at the hotel for a $2.00 per package handling fee. Guests are responsible for collecting packages during their stay.
Is Wi-Fi Provided In Your Hotel? Of course! Wi-Fi is complimentary in all guest rooms and in the lobby. You can connect up to 3 devices at a time. A passcode is required so please inquire with the Front Desk if you are a guest.
Is There A Fitness Center Or Gym? Our gym is currently being updated. In the meantime, we offer complimentary access to a local gym for our guests until our Fitness Facility is complete.
What is included in the facility fee?
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Wi-Fi access throughout hotel
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Free local calls from guest room
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Complimentary in-room coffee
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10% Discount at Bar Sprezzatura (Just show your room key) -New York — Bar Sprezzatura
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10% Discount at Brooklyn Diner USA (Just show your room key) -Brooklyn Diner | American Restaurant in New York, NY
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35% Discount on hop on, hop off Big Bus Tour Link-https://affiliates.bigbuspartners.com/?r=thegallivanttimessquaredestfee7
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Complimentary Fitness Center
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Running Map -BROOKLYN & MANHATTAN BRIDGES — NYRR Running Routes