General Policies

*Before you drop your bags and discover the city, read these guidelines first:

  • Room check-in begins at 3 p.m. daily.
  • Room check-out is at 12 p.m. daily.
  • A $50 per-day credit card authorization for incidental charges will be made at check-in.
  • Our standard cancellation policy is 24 hours prior to arrival, unless reservations are made for a promotional rate plan or through a third party.
  • We offer complimentary luggage storage for early arrivals. Luggage can be stored after check-out for $2 per bag. For group luggage storage options, please inquire with our group sales team.
  • All reservations must be made with a valid credit card. We cannot accept cash at check in, however cash payments can be made at check-out.
  • Rollaway beds are $30 per night, based on availability. Only available for specific room types; please inquire at the front desk upon check-in.
  • The Destination Fee is $39.02 per night (tax included). $34 plus taxes (state tax $3.02 and city tax $1.99).


Destination Fee inclusions:

  • Business Center access, high speed Wi-Fi, 24-Hour Fitness Center, discounts at our business partners including 10% off at An’nam and Ding Korean Barbecue, 5% off at Masseria Caffe and Bakery, 15% off at Drunk Yoga classes, 15% off P.S. Kitchen Restaurant (down the street) from 11am-5pm daily
  • Concierge Sightseeing Discounts to over 100 NYC attractions (Hop on and off bus tours, Empire State building, Top of the Rock, MOMA, Statue of Liberty, etc)
  • Complimentary 800 and Local Calls
  • Complimentary bottled water available at the Front Desk
  • In room Movie Beam TV feature, with App World features for streaming, Netflix and YouTube